What information do we collect?
If you are a user with general public and anonymous access, the Valuation Tribunal Service for Wales website does not capture or store personal information about you but simply logs your IP address, which is automatically recognised by our web server. This is known as a 'log file' which we use to compile site usage statistics.
We only collect one kind of information from visitors to this website: feedback / enquiries.
Feedback / Enquiries
We welcome your feedback or enquiries. If you contact us asking for information, we may need to contact other government departments to find that information. If your question is technical, we may need to pass it to our technology suppliers.
We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we keep a record of your message for audit purposes.
The Data Protection Act
Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.
We do not pass on your details to any third party or other government department.
Access to your information and contacting us